Sallie Mae Adds New Features to Award-Winning Mobile App

First Student Lender to Offer Customers the Option to Make Payments Via Siri, Making it Even Easier and More Convenient to Interact with Sallie Mae

Monday, May 1, 2017 1:17 pm EDT

Dateline:

NEWARK, Del.

Public Company Information:

NASDAQ:
SLM
"With the recently redesigned SallieMae.com and our reach into mobile and wearables, we are meeting our customers in new ways and, thus far, the response has been overwhelmingly positive. We will continue to explore innovative and best-in-class ways to help students and families navigate their college journey."

NEWARK, Del.--(BUSINESS WIRE)--Sallie Mae, the nation’s saving, planning, and paying for college company, has rolled out new features to its award-winning mobile app for iPhone and Android, making it even easier and more convenient for customers to view accounts and make payments. Among the new features, a first for a major student lender, is the option to now make payments using Siri. Sallie Mae is also the first major student lender to give customers the ability to make loan payments from an Apple Watch.

Sallie Mae’s mobile app offers anywhere, anytime access to account details like current balance, total amount due, interest rate, and payment history, as well as the ability to make loan payments. Launched last fall, the app uses simplified screens that lead customers seamlessly through the process in a matter of seconds.

Sallie Mae mobile app users will also now have the option to add notifications that alert customers before their student loan payment is due, when a payment has posted, or if a payment is past due. Another enhancement for Android users is the ability to log in securely with a fingerprint instead of a password, a feature already available to iOS users with Touch ID.

“We’re committed to enhancing our overall customer experience and that means understanding how and where our customers want to interact with us, which is increasingly online and on the go,” said Dan Kennedy, senior vice president and chief information officer, Sallie Mae. “With the recently redesigned SallieMae.com and our reach into mobile and wearables, we are meeting our customers in new ways and, thus far, the response has been overwhelmingly positive. We will continue to explore innovative and best-in-class ways to help students and families navigate their college journey.”

Sallie Mae’s mobile app and Apple Watch app recently earned Gold Awards in the 2017 AVA Digital Awards, an international competition that recognizes excellence in digital communication. Additionally, Sallie Mae received the Best Bank Mobile App award from the Internet Advertising Competition, which also named the new SallieMae.com as Best Bank Website.

For more information, visit www.SallieMae.com.

Sallie Mae (Nasdaq: SLM) is the nation’s saving, planning, and paying for college company. Whether college is a long way off or just around the corner, Sallie Mae offers products that promote responsible personal finance, including private education loans, Upromise rewards, scholarship search, college financial planning tools, and online retail banking. Learn more at SallieMae.com. Commonly known as Sallie Mae, SLM Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

Multimedia Files:

Now Sallie Mae customers with iPhones can have Siri make their student loan payments. Sallie Mae is the first — and only — major student lender to offer this option. (Graphic: Business Wire)

Contact:

Sallie Mae
Ellen J. Roberts, 302-451-0428
ellen.roberts@salliemae.com