NEWARK, Del.--(BUSINESS WIRE)--Sallie Mae (Nasdaq: SLM), the nation’s saving, planning, and paying for
college company, has earned two Gold Awards in the 2017 AVA
Digital Awards, an international competition that recognizes
excellence in digital communication. Sallie Mae was recognized for its
new mobile app for iPhone
devices as well as its innovative Apple
Watch app. The company also received an honorable mention for the
a one-stop digital destination full of tips, tools, and guidance on
everything students and families need to make college happen.
With Sallie Mae’s mobile app, customers have anywhere, anytime access to
information about their accounts, including current balance, total
amount due, interest rate, and payment history, along with the ability
to make payments easily. The app’s simplified screens lead customers
seamlessly through the process in a matter of seconds, and iPhone users
can use Touch ID for even faster account access. In addition, customers
who have an Apple Watch can now make payments from their wrists. Sallie
Mae is the first major private student lender to offer this capability.
The mobile app, expansion into wearables, and the new SallieMae.com
are part of the company’s continued commitment to enhancing customers’
overall experience. Over the past two years, Sallie Mae has modernized
and upgraded technology and systems, invested in customer service
training, and transferred all private student loan customer service
activities to Sallie Mae employees based in the United States.
“We constantly listen to our customers and consistently hear they want
choice, convenience, and flexibility in how they interact with us,” said
Charlie Rocha, executive vice president and chief marketing officer,
Sallie Mae. “Our new and improved website along with our mobile apps
help customers do just that and, frankly, we are just getting started.
We will continue to explore new and innovative ways to help students and
families not only navigate their higher education financing options but
also effectively manage their student loans.”
Sallie Mae has introduced new
products to help families save for college, launched initiatives
that encourage families to plan for college, conducted research on how
for college, partnered
to create materials
to help families understand and manage credit, and continued to offer
competitive private education loans for students
and now parents
to cover any gaps in college financing.
For more information, visit www.SallieMae.com.
Sallie Mae (Nasdaq: SLM) is the nation’s saving, planning, and
paying for college company. Whether college is a long way off or just
around the corner, Sallie Mae offers products that promote responsible
personal finance, including private education loans, Upromise rewards,
scholarship search, college financial planning tools, and online retail
banking. Learn more at SallieMae.com.
Commonly known as Sallie Mae, SLM Corporation and its subsidiaries are
not sponsored by or agencies of the United States of America.